I video a lot of complaints from discord users that they did not pass KYC verification. As far as we know, it can only be completed once.
Your verification may be rejected if you make a mistake when filling out or take a bad photo of the documents. This is a human vector that closes the doors for you to receive awards and fully participate in the project.
There is a problem with this. Also, cases of resetting already passed KYC have become more frequent. The only way out is to fill out the form in support.